We try to deal with all orders as fast as possible. If a product is out of stock at the moment, you’ll get a notification immediately, to know when the estimated transport will be happening. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Please note that deliveries are not made on Sundays and other holidays.
Domestic delivery (Germany) and neighbouring countries: Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, United Kingdom.
Shipping charges within Germany
The shipping charges for an order value under 49,90 € are overall 3,50 €. The transport is always carried out as an insured package by DHL. Furthermore, the costumer always gets a tracking-ID combined with the transport confirmation. An order value of more than 49,90 € is free for the above-mentioned methods of payment. In addition, there is a discount of 5% for orders of more than 100 € and even a discount of 10% for orders of 200 € and more. Unless otherwise specified in the quote, domestic delivery of goods shall be made within 1 – 4 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Insured Package (with Tracking ID)
|Under 49,90 €||3,50 €|
|Above 49,90 €||Free|
Shipping charges within Europe
The shipping charges within Europe amount to 12€. The available transport options can be seen during the order transaction. Unless otherwise specified in the quote, deliveries abroad shall be made within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
All prices are inclusive the legal value-added tax, which is currently 7% for foods in Germany, plus the transport costs.